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LC-RyanWhiteComplaintInfo

SAPTA complaint information

  • This grievance form is divided into four parts, asking for your or the complainant's basic information and the nature of the complaint.
  • While grievances and complaints must be filed within 60 working days of occurrence, we will endeavor to respond within 5 working days and have a resolution within 30 working days.
  • Should you require an alternate means of lodging a grievance, please stipulate the desired means of communication within this form.
  • Upon resolving the complaint, a final document detailing the steps taken toward resolution will be sent to the complainant.